I had the great pleasure to watch Laurie begin her career as a secretary (which she was way over qualified for) and through pure determination move all the way up to a technical program manager. Throughout it all she was always willing to lend a helping hand, would take advantage of every learning opportunity, and instilled a positive energy with any team she worked with. She volunteered often for community service efforts and many times served in a leadership capacity. I think what I found most impressive about Laurie was her amazing skill of active listening.
Laurie and I worked together for many years...we shared bosses, teammates, and cocktails. We experienced career and personal challenges together. We knew how to pick each other up, make each other laugh, and be honest with one another...real honest. She saw me grow from a Jr. level employee to her manager. Through it all she never faltered to listen, regardless of the conversation.
I remember our first performance review. I felt awkward as we had been friends for such a long time and now I was responsible for evaluating and coaching her. She made it so very easy and listened intently on what I had to say. She was a great example of how actively listening can make for great conversation. Actively listening allows you the opportunity to speak intelligently and meaningfully and nobody did it better than Laurie.
Golden Nugget: Listen without judgment.
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